Electronic Express has a $50 non-refundable estimate/diagnostic fee for out of warranty repairs. This covers inspection and estimation of parts and labor costs only, and is not the total cost of the repair. If the estimate is approved, the $50 will be credited toward the total cost of repairs. Payment can be made electronically at PAY HERE or include a check or money order for $50 made payable to ELECTRONIC EXPRESS SERVICE.
ALL REPAIRS HAVE A 90 DAY WARRANTY ON LABOR AND PARTS
REPLACED. THIS DOES NOT COVER DAMAGE, ABUSE, SHIPPING OR TRANSPORTATION TO AND FROM SERVICE CENTER.
PLEASE FILL OUT THIS FORM AND CLICK "SUBMIT". WE WILL E-MAIL YOU BACK AN SRA# THAT MUST BE WRITTEN ON THE OUTSIDE OF THE BOX. PLEASE USE THE ORIGINAL BOX IF POSSIBLE AND INSURE UNIT FOR REPLACEMENT VALUE. DO NOT SHIP BY US POST OFFICE BECAUSE WE CAN NOT UNDER ANY CIRCUMSTANCES BRING A DAMAGED UNIT TO THE POST OFFICE FOR A CLAIM! ALSO, CHARGES MAY APPLY FOR RE-BOXING A UNIT IF INSUFFICIENTLY PACKED.
FOR WARRANTY REPAIRS:
Please include a purchase receipt in the box along with your unit. We can not complete your repair without it.
I have read the top of this form and I understand that
a purchase receipt must be included with my unit for
warranty repairs. For non-warranty repairs, please
pay your estimate fee at PAY HEREor include a check for $50 made out to ELECTRONIC EXPRESS SERVICE in your box when shipping.
IF YOU HAVE TROUBLE SUBMITTING THIS ON LINE FORM YOU CAN PRINT IT AND INCLUDE IT IN THE BOX WITH YOUR UNIT WHEN SHIPPING.
BUSINESS HOURS:
MONDAY - FRIDAY 10am - 4pm
SATURDAY OR OUTSIDE NORMAL BUSINESS HOURS BY APPOINTMENT ONLY