Thank you, your SRA request has been submitted.
SRA requests are done during normal business hours. It may take up to
24 hours for your request to be processed.
If you do not get a reply in a reasonable amount of time check your e-mail "spam" folder or call us. Please do not re-send the request.
PLEASE USE THE ORIGINAL BOX IF POSSIBLE WHEN SHIPPING RECEIVERS AND AMPLIFIERS. PACK UNITS IN A DOUBLE WALLED BOX AS REQUIRED BY UPS AND FED EX AND INSURE FOR REPLACEMENT VALUE. SHIPPING DAMAGE TO YOUR UNIT MAY VOID YOUR WARRANTY.
PLEASE, DO NOT SHIP BY US POST OFFICE, WE CAN NOT UNDER ANY CIRCUMSTANCE BRING A DAMAGED UNIT TO THE POST OFFICE FOR A CLAIM. ALSO, CHARGES MAY APPLY FOR RE-BOXING A UNIT IF INSUFFICIENTLY PACKED.
PLEASE DO NOT SEND ANY ACCESSORIES WITH YOUR UNIT SUCH AS POWER CORDS, REMOTES, WIRE HARNESS, BRACKETS, TRIM ITEMS, ETC. WE CAN NOT BE RESPONSIBLE FOR LOST ITEMS. ALSO, PLEASE REMOVE ALL SCREW IN WIFI ANTENNAS FROM RECEIVERS TO PREVENT DAMAGE.
WARNING!!
ALL ONLINE PURCHASES MUST BE FROM AN AUTHORIZED SELLER OR THE WARRANTY MAY BE VOID.
PLEASE CHECK ON THE MANUFACTURER’S WEBSITE TO SEE IF YOUR SELLER IS AUTHORIZED, ESPECIALLY WHEN PURCHASING FROM AMAZON OR EBAY. LOOK ON THE RECEIPT TO SEE WHO FULFILLED YOUR ORDER, IT MIGHT BE A THIRD PARTY SELLER.
ELECTRONIC EXPRESS SERVICE
Stereo and TV Repair Experts Since 1986
14 Cinder Ln Crossville TN 38571 | 630-208-4600
FOR DJ AND PRO PRODUCTS MADE BY ALTO, DENON AND MARANTZ:
Warranty repairs require a pre-approval from the manufacturer. Please call inMusic at 401-658-3131 for an RMA number before shipping your unit to us.
